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DELIVERY

All of our items are shipped via Royal Mail with a flat rate of £4.50. There is free delivery for all orders over £50.00.
We aim to dispatch all items within 2 working days (excluding weekends and bank holidays). Please note that we cannot be held accountable for any delays with Royal Mail once an item has been dispatched. 

RETURNS & REFUNDS

We really hope you love the clothes as much as we do. However, if you would like to return your purchase, please do so within 14 days. Unfortunately we are unable to process any returns after 14 days of dispatch.
Please ensure that your item is unused and in its original packaging. You are responsible for the cost of return shipping, unless the item is faulty. 
 
We only accept refunds on full priced items and shipping costs will be exclusive. 
To process your refund, please email hello@ourboyjack.co.uk and let us know which item(s) you would like to return.
Once your returned item has been received, we will send you an email to notify you whether your refund has been approved.  

EXCHANGES

At present, we do not offer exchanges. If you wish to exchange your item, we ask that you complete the return and refund process as stated above and repurchase the item you wish to exchange.